The Role of ChatGPT in SaaS Product Evolution
ChatGPT accelerated a step‑change in SaaS from static forms to assistive, action‑capable experiences. Its biggest impact isn’t “chat” but how it enables evidence‑grounded drafting, reasoning, and safe automation inside existing workflows. Winners pair ChatGPT‑class models with retrieval over tenant data, typed tool‑calls behind policy gates, and strong observability. The result: faster time‑to‑value, new product surfaces, … Read more